TERMS AND CONDITIONS
By accessing or using the julienboutique.com web site, you agree to the terms provided by Julien Boutique. Your use of this website constitutes acceptance of these Terms. If you do not accept these Terms, then please do not use our website.
We reserve the right to:
- Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice
- Change or revise these terms and conditions from time to time If you do not agree to such amended terms, you must stop using the Website. If you continue to use the Website you will be deemed to have accepted the amended terms.
MAKING A PURCHASE
After placing an order through our website, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you a further email that confirms that the Product has been despatched.
- Product out of stock / discontinued
- Incorrect address/outside of the delivery zone
- Incorrect billing information
- Fraudulent activity
- Errors on the website
Discount codes may vary from time to time and may change at any given time without prior notification. Codes may only be applied to purchases made through the account holder in respect of which the discount code was offered by and registered with julienboutique.com website.We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website.
RIGHT TO CANCEL
Should you change your mind about a purchase, you have a right to cancel the order by contacting us directly on +353 1 475 1144. If your order has already been dispatched, you may still cancel your order following our returns policy here.
We offer different types of shipping methods that are available to you dependent upon your location. Please visit our Delivery Page here if you would like to learn more.
If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock – again we will contact you to inform you of any goods that are not in stock.If you order products from our Website for international delivery they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
If you are returning items for a refund, the amount will be credited back to the original payment method. If you would like to exchange an item for a different size/colour, the replacement item will be shipped to you free of charge. Customers are responsible for paying return shipping costs. We advise you to keep a proof of postage receipt for all orders that you return to us. You will be held liable for lost packages if you do not have proof of postage. You are liable for any damage that occurs to returns whilst in transit from you to our store.
Please see our full returns policy here.
We accept all major credit and debit cards - our payment gateway partner is Stripe. For further information regarding Checkout's rigorous security standards, please visit their Security Standards webpage here. You can also use Paypal to complete your transaction. We do not accept American Express or Diners Club cards. Customer credit card information is not stored by us on our servers. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
USE OF INFORMATION
We collect information from you to enable us to offer you a more personalised service. We promise to respect your privacy. Please be assured that we will never pass on your details to third party organisations and that your personal details are held securely and in strict confidence. Any information gathered is to the best of our knowledge collected lawfully and fairly through our website, all information is assumed accurate and up to date and only information that is required to serve you as a customer is collected.